Terms and Conditions

DELIVERY: All delivery’s are made between 12noon and 5pm unless otherwise specified. Please provide us with information of where you are staying and property management contact info. Island-wide delivery means that we will deliver to any place on the Island of Kauai.

If transportation of equipment to multiple locations is required a fee of $25.00 will be added.

RENTAL RETURNS: All pick-ups should be ready by 10:00am on day of departure, unless, previous arrangements have been made. If you decide to extend your rental, you must notify Kauai Baby Gear 24 hours prior to return date. Failure to do so will result in an additional service charge of $30.00 plus all additional rent for the extended period. Renter agrees to return all Equipment to the original delivery location unless prior arrangements have been made. Equipment that is unable to be retrieved in a timely fashion will result in a charge of additional rental day(s) and a return trip fee of $30.00.

DAMAGES: Renter is fully responsible for the loss, theft or destruction of said property from all causes and agrees to pay the owner the fair market value of the property in such event. In the event of damage and/or partial destruction from any cause, renter agrees to pay to the owner a reasonable cost of repair to said property. Products must be returned with all accessories and parts intact and in proper working order. Any excess damage to rental equipment aside from normal wear will be repaired or replaced (depending on the condition) at the expense of the renter. All items are subject to availability. Items pictured may vary in color and Brand Name.

With the exception of high chairs, Kauai Baby Gear recommends children do not consume food or use bottles while using the equipment. Products must be returned in the conditions received or an additional cleaning fee of $35.00 will be applied to the credit card on file.

CANCELLATION POLICY: All cancellations made prior to 48 hours will be charged a one-time fee of $25. Cancellations placed within 48 hours of scheduled delivery will be charged for one full day of the full reservation amount. Refunds for early termination of rentals will be prorated at 50% of the remaining unused rental term; actual term used will not be refunded.

LAST MINUTE BOOKINGS: Made within 48 hours of arrival are subject to availability of items and delivery schedules.